The AI Property Manager That Does the Work
Tell PaxRent what needs doing. Draft late notices, summarize the month, find expiring leases. Your agent handles the routine work. You approve the important stuff.
DoorLoop's AI answers questions. PaxRent's AI does the work.
The category is converging on “chat with your data.” That's a weak position. The strong position is an agent that drafts, extracts, routes, and recommends. Then waits for your approval on the important stuff.
Chatbot
Reads your data. Answers your questions. You still have to do the work.
Agent
Drafts, extracts, routes, recommends. You approve, edit, or decline.
From answers, to drafting, to proactive work
Tier 1 ships on every plan. Tier 2 and Tier 3 layer in on Enterprise as the agent orchestrates more of the routine work for you.
Tier 1: Support
KB-grounded answers, deep links, escalation to a human.
Your agent reads your role and the screen you're on, pulls the right docs, and answers in context. When confidence is low, it escalates to human support so nothing slips through.
- "How do I record an owner contribution?" returns the answer with a deep link to the exact docs page.
- "Where do I see late tenants?" links to the right screen with the right filters applied.
- Cites the doc that backed the answer so you can verify the source.
- Escalates to human support when the answer isn't in the knowledge base.
Tier 2: Concierge
Drafts the work. Queries your data. Asks before doing the consequential stuff.
Tell your agent what needs doing in plain English. It drafts the late notice, extracts HAP contract fields, summarizes the month, reviews the applicant, generates the listing copy, triages maintenance. You approve, edit, or decline.
- Drafts late notices, owner emails, listing descriptions, and condition reports for your approval.
- Extracts HAP contracts, insurance policies, driver's licenses, and vendor invoices into structured fields.
- Reviews applicants from credit, background, pay stubs, and references in roughly 90 seconds.
- Triages maintenance requests by category, priority, and recommended vendor.
- Every consequential action waits for your sign-off before anything sends, dispatches, or charges.
Tier 3: Proactive Agent
Monitors continuously. Surfaces opportunities. Suggests automations.
Your agent watches the portfolio in the background and flags patterns you'd miss looking ticket-by-ticket: recurring maintenance, below-market rents, vacancy clustering, capex coming due, leases expiring. You stay in control of every automation.
- Flags maintenance patterns across units before the third leak.
- Forecasts capital expenditure 6 to 12 months out from install dates and system lifespans.
- Surfaces below-market rents and vacancy clustering ahead of the quarterly review.
- Suggests automations from natural language, configured through a rules engine you control.
Three things every agent response does
The same pattern across every tier: grounded in your knowledge base, deep-linked to the action, gated by your approval on anything consequential.
KB-grounded responses
Every answer cites the exact PaxRent doc it came from. No hallucinated features, no made-up policies. Citations link back so you can verify.
Deep links to the action
Need to record a payment? Your agent doesn't tell you the steps. It links you to the screen with the right fields and the right filters already applied.
Human approval before action
For anything consequential, sending money, sending comms, filing notices, your agent drafts and waits. You approve, edit, or decline.
What we ship today, and what we’re investing in
The agent operates inside your organization with hard guardrails. We over-communicate what is live, and we never market what is not.
Built on Claude
PaxRent runs on Claude, Anthropic's state-of-the-art AI. Multi-model routing keeps latency low and costs predictable.
Your data stays scoped to your org
Row-level security isolates every query by organization. Per-user chat history is private by default, never shared across managers.
Prompt-injection defense
An active threat model and defenses against prompt injection across the chat surface. Documented in our public security posture.
Active investment in compliance and safety
PII redaction, retention controls, and per-org cost guardrails are in active development. Trust and safety is continuous investment, not a finished checkbox.
Two different ideas of AI in property management
DoorLoop charges a 25% surcharge for an AI chatbot on Pro (15% on Premium, unavailable on Starter). PaxRent’s agent is included on every plan and does the work, not just the answers.
- AI assistant modelPaxRent: Agent that executes the workDoorLoop: Chatbot that answers questions
- AI pricingPaxRent: Included on every planDoorLoop: +25% on Pro, +15% on Premium, not available on Starter
- Approval modelPaxRent: You approve before actionDoorLoop: Read-only Q&A
Source: DoorLoop pricing page and AI Assistant support docs, verified 2026-04-09.
Want the full capability list?
Every individual agent capability, from applicant review to capex forecasting, lives on the AI Features page. This page is the positioning. That page is the catalog.
Tell PaxRent what needs doing.
Request early access and see what the agent can do with your real data.