A Portal Tenants Actually Use
Pay rent in 30 seconds. Submit maintenance with a troubleshooting guide. View documents, manage autopay, check the community calendar. Everything a tenant needs, nothing they don't.
Tenant Dashboard
Welcome back, Sarah
Unit 204, Oak Hills
Balance Due
$1,200.00
Maintenance: Faucet repair
In ProgressAutopay: Enrolled
ActiveCommunity: Pool party Apr 15
UpcomingPay Rent in Seconds
Save a payment method once. Pay with one click every month. Or enroll in autopay and never think about it again. ACH and credit card supported.
Smart Maintenance Requests
Before submitting, tenants see a troubleshooting guide for common issues (garbage disposal reset, thermostat, etc.). Real issues get submitted. Simple fixes get self-resolved.
Real-Time Notifications
Maintenance updates, payment confirmations, lease reminders. In-app, email, and SMS. Tenants configure their preferences.
Everything Tenants Need
A modern self-service experience that reduces calls and emails to your office.
Dashboard at a glance
Balance, credits, pending payments, and payment setup prompt. Tenants see exactly where they stand the moment they log in.
Lease and payment management
Pay rent (ACH/card), manage autopay, view payment history, access insurance options, and track credits. Full financial self-service.
Maintenance lifecycle visibility
Submit requests with troubleshooting guide, track status from submitted to completed, rate satisfaction post-completion, and view history.
Documents and communication
Read-only access to shared documents. Message timeline with reply capability. All communication in one place, not scattered across email and text.
Full Capabilities
Everything included with Tenant Portal.
Why Tenants Prefer PaxRent
Troubleshooting guides reduce false tickets
Before creating a maintenance request, tenants see self-help content for common issues. A garbage disposal reset guide prevents a $150 service call. Competitors just show a blank form.
Modern UX that tenants will actually use
The #1 complaint about Buildium's tenant portal? Tenants refuse to use it because it looks dated. PaxRent's portal is mobile-first, clean, and fast. If tenants use it, you get fewer phone calls.
Full financial transparency
Tenants see every charge, every payment, every credit with a running balance. No surprises. No 'what am I being charged for?' calls. CSV export for tax records.
See Tenant Portal in Action
Request early access and explore the full platform with your real data.